Spare parts service
For your smooth production
Are you looking for the right spare part for your machine? It is guaranteed to be available in our large warehouses. Use our online shop or the inquiry form. Our colleagues will be happy to advise you.
Order directly online – get things moving quickly
You cannot put a price on peace of mind. With over two million dollars in spare parts inventory for both new machines and preceding models, chances are we have what you need, when you need it. Over 90% of our spare part orders are shipped for next day arrival throughout Australia via strategic partnerships with some of Australia’s largest courier services.
- Order spare parts
- Spare part request
We will help you – competently, directly, personally
Do you have questions about your machine, a spare part or do you need any other information? Then take advantage of the short official channels to our expert advisors – by telephone and unbureaucratically.
Altendorf Service contact
1800 558 258
Hebrock Service contact
1800 558 258
Points of contact
Get in direct contact with our service team.
“When my customer has a problem, it always has to happen quickly. That’s why I’m always briefed precisely by my colleagues before I go on site, and I already have the spare part I need with me. We attach great importance to the best service — and our customers appreciate that.”
Alexander Fischer, mobile service technician at the Altendorf Group



