We know, what counts. Your satisfaction

Onsite service

Our Service – competent, varies, directly on site

We know exactly what the failure of just one machine can mean for the entire production process and how important a quick repair is. That is why our experienced service technicians take a look at your defective sliding table saw on site and help you as soon as possible. Competent advice and professional support have been particularly important to us for decades.

Problems with your machine – no problem

Whether onsite help, replacement part inquiries, inspection, maintenance or advice – our team of experts, made up of service technicians, customer advisors and sales staff, will take care of all your questions and requests professionally, quickly and in an unbureaucratic way. All you have to do is: simply fill out our respective online order forms.

Request onsite service now

Your benefits.

Professional maintenance.
Trust in the experience of qualified Altendorf service technicians.

Full safety.
Machine failures due to wear are avoided.

Long machine life.
Your machine itself remains fit and ready for use even in old age, and regular machine maintenance also ensures the value of the machine.

Transparent costs.
The flat-rate price includes the journey, as well as the time for the check-up. Only required replacement parts will be charged.

Directly at your site - thanks to our Altendorf service technician team.

With now 7 technicians, we ensure optimal onsite support for your machines. Regardless of whether it is an inspect (maintenance) or a repair, our qualified technicians are always on hand.

We are able to resolve more than 95% of the service calls on the first visit.

Thanks to years of experience and an intensive, permanent qualification program, all technicians have in-depth knowledge and are equipped for the best possible service on your machine. So that the right spare part is available on site just in case, our technicians have all common spare parts in stock in your vehicles. If it should be a very special part, we will of course make it available to you by means of our overnight delivery.

  • Inquire about Altendorf maintenance now

Do you have a problem with your machine and would like one of our experienced service technicians to look at your sliding table saw? We will help you! Use our contact form very conveniently and arrange a service appointment for your machine at your location.

Vielen Dank für Ihre Anfrage.

Wir werden Ihr Anliegen bearbeiten und uns bei Ihnen melden" - Ihre Altendorf Group

Wir helfen Ihnen weiter – kompetent, direkt, persönlich.

Haben Sie Fragen zu Ihrer Maschine, einem Ersatzteil oder brauchen Sie eine andere Information? Dann nutzen Sie den kurzen Dienstweg zu unseren Fachberatern – telefonisch und unbürokratisch.

Wir sind für Sie von Montag bis Donnerstag von 08:00 - 16:30 Uhr und Freitags von 08:00 - 13:15 Uhr telefonisch erreichbar.

„When my customer has a problem, it always has to happen quickly. Because of that, I am being instructed precisely by my colleagues so that I always have the right spare part with me. We highly emphasize the best service – and our customers value that.”

Jens Müller, Mobile Service Technician Altendorf Group