Our Service – competent, varies, directly on site
We know exactly what the failure of just one machine can mean for the entire production process and how important a quick repair is. That is why our experienced service technicians take a look at your defective sliding table saw on site and help you as soon as possible. Competent advice and professional support have been particularly important to us for decades.
Problems with your machine – no problem
Whether on-site help, replacement part inquiries, inspection, maintenance or advice – our team of experts, made up of service technicians, customer advisors and sales staff, will take care of all your questions and requests professionally, quickly and in an unbureaucratic way. All you have to do is simply fill out our respective online order forms.
Directly at your site - thanks to our Altendorf service technician team
With now seven technicians, we provide optimal support of your machines on site. No matter whether it is an inspection (maintenance) or a repair our qualified technicians are always on the spot.
We are able to solve more than 95% of service calls on the first visit.
Due to years of experience and an intensive, permanent qualification program, all technicians are equipped with in-depth knowledge for the best possible service on your machine. To ensure that the right spare part is available on site just in case, our technicians keep all common spare parts in stock in their vehicles. Should it be a very special part, we will of course provide you with it by means of our overnight delivery.
- Request on-site service now
Do you have a problem with your machine and would like one of our experienced service technicians to look at your sliding table saw? We will help you! Use our contact form very conveniently and arrange a service appointment for your machine at your location.
We will help you – competently, directly, personally
Do you have questions about your machine, a spare part or do you need any other information? Then take advantage of the short official channels to our expert advisors – by telephone and unbureaucratically.
“When my customer has a problem, it always has to happen quickly. That’s why I’m always briefed precisely by my colleagues before I go on site, and I already have the spare part I need with me. We attach great importance to the best service — and our customers appreciate that.”
Alexander Fischer, mobile service technician at the Altendorf Group