Trade partner Sales and Service Training

Service and sales training for Altendorf & Hebrock machines

With our training offer you get to know the machines better and can subsequently advise your customers better and offer an even more focused service.

Specialist trade partner sales

Sales and Application training – for specialist trade sales staff.

Anyone equipped with the appropriate background and specialist knowledge will be able to sell an Altendorf sliding table saw or a Hebrock edgebander faster and better. That is the aim of this training course. It provides an overview of the Altendorf Group and its products. In addition, the functions of an Altendorf or Hebrock will be presented and practically applied so that you can confidently present them in sales talks in the future. In addition, you will get to know the machine equipment and its advantageous arguments.

Training objective:

After the training, all participants should be able to present the Altendorf and Hebrock brands. They will learn to present the complete product range and its components and demonstrate the basic functions of the Altendorf sliding table saw or Hebrock edgebander. Depending on the level of prior knowledge, participants are individually addressed. Whether basic knowledge or already an expert, new impressions and techniques of a sliding table saw or edge banding machine will be there for everyone to take away.

Training contents:

Company
Products
Market overview
Sales documents
Novelties

Book Sales training

Do you have any other topics?

Simply speak to our training manager directly on site – so that we can answer your questions.

Trade partner Service

Service training – for service staff of the specialised trade

You will gain detailed insights into various application and maintenance options for Altendorf sliding table saws or Hebrock edgebanders. In the electronics module, you will delve deep into the heart of the machine control system. In the mechanics module, you will learn how to safely change individual components in the event of possible malfunctions. Fault messages are also remedied. You can immediately understand the theory you have learned with the help of practical exercises. From the current series to older machines, from installation to maintenance, topics are addressed for all areas. The aim is to deepen known knowledge and close gaps in order to be able to routinely carry out the upcoming operation on an Altendorf sliding table saw or Hebrock edge banding machine.

Training contents:

Company
Products and
New products

Book Service training

Do you have any other topics?

Simply speak to our training manager directly on site – so that we can answer your questions.

Training calendar 2025

Sales Training

Service Training

Hand Guard Service Training

Book a Sales training

January:
20.01.25 + 21.01.25 (DE)
22.01.25 + 23.01.25 (EN)

March/April:
31.03.25 + 01.04.25 (DE)
02.04.25 + 03.04.25 (EN)

July:
07.07.25 + 08.07.25 (DE)
09.07.25 + 10.07.25 (EN)

October:
27.10.25 + 28.10.25 (DE)
29.10.25 + 30.10.25 (EN)

December:
08.12.25 + 09.12.25 (DE)
10.12.25 + 11.12.25 (EN)

Book a session*

Available dates can be found in September and November

*Deadline for participation 4 weeks before the start of the training. We reserve the right to postpone or cancel individual dates if the minimum number of 5 participants is not reached.

Book a Service training

February:
10.02.25 + 11.02.25 (DE)
12.02.25 + 13.02.25 (EN)

March:
19.03.25 + 20.03.25 Hand Guard (EN)

May:
05.05.25 + 06.05.25 (DE)
07.05.25 + 08.05.25 (EN)

September:
01.09.25 + 02.09.25 (DE)
03.09.25 + 04.09.25 (EN)

October:
07.10.25 + 08.10.25 Hand Guard (EN)

November:
17.11.25 + 18.11.25 (DE)
19.11.25 + 20.11.25 (EN)

Book a session*

Available dates can be found in September and October

Available dates can be found in March and October

*Deadline for participation 4 weeks before the start of the training. We reserve the right to postpone or cancel individual dates if the minimum number of 5 participants is not reached.