Our services

Only if you are satisfied, we are too

We know exactly what the failure of just one machine can mean for the entire production process and how important a quick repair is. That is why competent advice and professional support have been particularly important to us for decades.

Your fastest way to service

Do you have any questions about our service or do you need support?
Our competent team will be happy to help and advise you individually on all aspects of our services.

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Our service for you.

Altendorf Inspect

To ensure that you enjoy your machine for a long time, we offer you a professional preventive maintenance program. Here, basic settings and machine functions are put through their paces on site.

Hebrock Inspect

With an edge banding machine from Hebrock, you are perfectly equipped for the future. However, to achieve the maximum service life, you should regularly give your machine a check-up: Hebrock inspect.

Spare parts service

Spare parts must arrive as quickly as possible where they are needed. For this reason, our sales partners and we have a large selection of service parts already in stock. They can be called off immediately and are usually with you on the next working day.

Onsite service

Our experienced service technicians will look at your defective sliding table saw directly at your site and help you as promptly as possible.

Remote maintenance

We are there for you! With Altendorf remote maintenance, you get immediate support from us for your F45 sliding table saw – exactly when you need it, anytime, anywhere.

Contact partner

No matter what’s on your mind. Our experienced contacts are guaranteed to have the right answers to your questions.

Request on-site service now

Do you have a problem with your machine and would like one of our experienced service technicians to look at your sliding table saw? We will help you! Use our contact form very conveniently and arrange a service appointment for your machine at your location.

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E-Mail *

Phone *

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On site service

I hereby order an "on-site service" for the following machine

I am available during normal business hours:

I would like to order additional spare parts

Terms and conditions *

*I agree to my personal data being stored and processed for the purpose of dealing with my enquiry. Altendorf Group assures me that the data storage is necessary for the processing of my enquiry and that my data will not be used or passed on to third parties and in particular not for advertising purposes.

Further information can be found in the data protection provisions .

Extend warranty.

Stay relaxed. Benefit from lucrative warranty services beyond our warranty period.

Extend warranty now

“When my customer has a problem, it always has to happen quickly. That’s why I’m always briefed precisely by my colleagues before I go on site, and I already have the spare part I need with me. We attach great importance to the best service – and our customers appreciate that.”

Alexander Fischer, mobile service technician at the Altendorf Group