We know what counts. Your satisfaction

Our services

Only if you are satisfied, we are too

We know exactly what the failure of just one machine can mean for the entire production process and how important a quick repair is. That is why competent advice and professional support have been particularly important to us for decades.

We will help you – competently, directly, personally

Do you have questions about your machine, a spare part or do you need any other information? Then take advantage of the short official channels to our expert advisors – by telephone and unbureaucratically.

We are available for you by phone from Monday to Thursday from 08:00 - 16:30 and on Fridays from 08:00 - 13:15.

Tutorial videos for our users.

We have been an experienced partner to the trade for decades. From many conversations with our customers, we have compiled the most frequently asked questions about the functions and options of our machines. We answer them here very clearly in short videos.

“When my customer has a problem, it always has to happen quickly. That’s why I’m always briefed precisely by my colleagues before I go on site, and I already have the spare part I need with me. We attach great importance to the best service – and our customers appreciate that.”

Alexander Fischer, mobile service technician at the Altendorf Group